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Post By Nadia Giovanna Magnetto
Ho ricevuto gli orecchini ordinati su misura sp ...

24-02-2017
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My squeeze has bought me 3 pieces and a jewelle ...

28-12-2016
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Just received my AELTRIEELH today. It is absolu ...

19-09-2016
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I just got my necklace AXANTUNH in, and it is G ...

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Terms & Conditions


Delivery

Items are dispatched within 1 working day of receiving payment. Some orders may arrive in separate packages depending on the items ordered. Once products have been dispatched to within the UK, orders normally arrive between 3 to 4 days. International orders can take up to 10 days depending on customs. We do not take any responsibility for late or non-delivery due to factors outside our control.

 

IMPORTANT: It is likely for some of the new items in our stock to be dispatched with a few days delay due to the fact that all our work is subjected to quality control, and each item has to be sent away to receive an official stamp and certification from a mint .

 Individual orders  

The realisation of individual orders can take within 2 to 4 weeks.

 Pricing

We reserve the right to change, without notice, any pricing in the case of error or in the case of an increase in the manufacturer prices.

 Returns

We only accept returns for broken or defective goods unless otherwise agreed between you, the customer, and us. If you are going to be making a return, please do so within 14 days of receiving your order. Deductions for postage will be made. 

IMPORTANT: Refunds will not be given if the security tag has been removed.

NO RETURNS will be accepted for Items included in the Sale.

We require all items to be posted to our return address via recorded delivery. We do not take any responsibility for items that are not delivered and request that you contact Royal Mail directly. Please contact us if you are returning your order, by: lunarieenuk@gmail.com

We reserve the right to reject an order if we suspect that a customer is taking advantage of our returns policy.